Privacy & Policy

1. Privacy Policy

We are committed to protecting your personal information. Any data collected during your interaction with us — including during order placement or customer inquiries — is used solely for:
    •    Processing your order
    •    Providing customer service
    •    Improving your shopping experience

We do not sell, share, or disclose your personal data to third parties, except when necessary to complete your order (e.g., delivery services) or when required by law.
All payment transactions are securely processed, and we do not store any payment information.

2. Return & Exchange Policy

We want you to be satisfied with your purchase. Please review our return and exchange terms below:
    •    Manufacturing Defects: If you receive an item with a clear manufacturing defect, you are eligible for a full refund or exchange, depending on your preference.
    •    Sizing Issues: If the item has a sizing issue due to incorrect measurements, we offer free size adjustments. However, refunds are not available in such cases.
    •    Custom Orders: Items made based on personal preferences or custom measurements are not eligible for return unless there is a manufacturing defect.

3. Terms & Conditions

By placing an order, you agree to the following terms:
    1.    Order Timeframe
All custom orders require 2 to 3 weeks for production and delivery. Delays may occur during high-demand periods or due to unforeseen factors.
    2.    Non-refundable Deposit
A deposit is required to confirm and start your order. This deposit is strictly non-refundable, even if you decide to cancel or change the order later.
    3.    Agreement to Policies
By confirming your order, you acknowledge that you have read, understood, and accepted our Privacy Policy, Return & Exchange Policy, and these Terms & Conditions.